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Have questions about Google Fi Wireless? We've got answers

General

Google Fi Wireless is a telecommunications service by Google, offering flexible, secure phone plans built to help families stay connected.
The number for Google Fi Wireless customer service is 1-844-825-5234.
You can have separate Google Fi Wireless and Google Voice numbers on the same Google account and set up call forwarding between them. To set up call forwarding, visit your Google Voice settings page. For additional information on using your Google Voice number, please visit the Google Voice Help Center.

Yes, you can refer a friend at any time.

You and your friend will each earn $60 in bill credits after your friend has activated a new, full-service Google Fi Wireless plan, has had active service for 30 consecutive days, and has paid their first bill in full. You can receive a total of up to $600 in credits from referrals.

Your Google Fi Wireless referral link can be found in the "Give $60, Get $60" section of your account. You can send your friend an email or copy the Fi referral code to send to them directly. Once you've sent out the invitation, your account homepage will show the status of your referrals.

Terms and conditions apply.

Joining Fi

To join Google Fi Wireless, go to fi.google.com/signup.

Yes, you can bring your current personal number with you to Google Fi or take it with you if you leave. Because some carriers do not allow you to take your number, we'll check if you can transfer it when you sign up.

Your phone number transfer will start once you activate service on your phone. Most transfers take less than 15 minutes. Very few transfers take more than one day.

If you're on a family plan, transferring your number may impact the other people still on the plan. We recommend calling your carrier to check.

You can also activate Google Fi Wireless service with a new number first, and then bring your number later. You can get a new number when you activate Google Fi Wireless, and see your number in the Account tab of the Fi app or website. When you're ready to bring your current number over, go to the "Manage device" section of your Google Fi Wireless app. You'll see a link that says "Transfer a number to Fi." Tap on that link to start bringing your number to Fi (it will replace the new number you got at activation).

To join Google Fi Wireless, go to fi.google.com/signup. If you want to end your service with your current wireless provider after you switch to Google Fi, you will need to contact your current wireless provider after you activate your Google Fi Wireless account.

Most iPhone® and Android phones will work with Google Fi Wireless. You can buy a new phone from Fi or a SIM kit for your existing compatible device.

Check your phone's compatibility.

Absolutely! You can have up to 6 people on a plan. Just follow these 3 easy steps to add a member:

1. Go to fi.google.com or your Google Fi app.

2. Select Account and then Manage Plan and then Add a Person.

3. You'll get an email when individuals join your group.

To be a group plan owner, you must be at least 18 years old. People under 18 can join as a group plan member. People under 13 must join with a Google Account managed by Family Link. Learn more at Family Link or see how to add a child to your account.

Switch instantly from home.

Just download the app and sign in to get started. Activate your service quickly and easily with eSIM. 

Switch instantly from home.

Just download the app and sign in to get started. Activate your service quickly and easily with eSIM. 

Switch instantly from home.

Just download the app and sign in to get started. Activate your service quickly and easily with eSIM. 
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A woman in the kitchen looking at her Pixel phone.

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